Meeting the needs
If you have manoeuvred your client through the various
consultation stages, and if you have uncovered the
implied and explicit needs, now is the time to
demonstrate your capabilities.
You
can introduce your client to a certain product and
explain its features and advantages. Try to show how a
certain feature provides an improvement over the
client's current solution, and how this advantage
provides a clear benefit that fulfils his / her needs.
Also
try to observe your client's reaction - has he / she
understood and accepted what you have said? Is your
client pleased and enthusiastic, or confused? If you
don't know - ask!
Having
demonstrated your capabilities, offered solutions, and
explained benefits, the next stage is obtaining
commitment.